The Company

Barrington Stage Company is a not-for-profit professional theatre company in the Berkshires, MA with a three-fold mission: to produce top-notch, compelling work; to develop new plays and musicals; and to engage our community with vibrant, inclusive educational outreach programs.

The Position

Front of House (FOH) Interns will represent Barrington Stage in a welcoming, professional, and courteous manner who ensure safety and comfort of all of our patrons from prior to their arrival (Box Office sales calls) through departing post-show (House Management).

Primary Projects:

● Customer service – attend to the needs of patrons throughout the theatre going experience
● Tessitura Software Competency – learning how to sell tickets, run some reports, and data cleanup and analysis
● Shadow each HM Team member
● Lead multiple volunteer pre-show orientations

● Read scripts for the Summer Season 2024 in order to be able to address customer questions
about the content of the shows offered for the season
● Research or capstone projects to be determined

● Assist with the running of the Gift Shop and merch inventory tracking

Requirements

● Willingness to learn and try new things

● Ability to problem solve, utilize active listening, patience, and empathy with patrons
● Some level of customer service experience
● Preferred but not required – some POS/CRM experience
● A love of helping others
● Strong organizational skills
● Ability to work with grace under pressure while making quick decisions
● A valid driver’s license (access to a car for the summer is preferred)

Compensation and Applicant Instructions

All interns receive a weekly stipend of $350 with housing provided by Barrington Stage, and work weeks are capped at 40 hours per week for all interns. Interns who do not need housing will receive a weekly stipend of $600.